Naomi Bloom’s 4 Foundations of Real SaaS, No. 1: Configuration

Naomi Bloom, founder and managing partner of Bloom & Wallace, sat down with us recently at Workday to talk about what she calls four of the foundational capabilities of SaaS—or at least, real SaaS. In the first segment of this four-part video series on SaaS (or enterprise cloud applications), Naomi discusses why configuration is a better choice than customization.

Says Naomi, “There are those who would say that SaaS isn’t for you—you’re too big, you’re too complicated, it’ll never be able to adapt to what you need. And that’s just wrong. Vendors of great SaaS have configuration capabilities that go way beyond what you even have begun to imagine.” But, she advises, “Don’t go nuts—don’t configure your way into a hole.” Learn more:

(Naomi Bloom is the founder and managing partner of Bloom & Wallace and a renowned consultant, speaker, writer, and thought leader in the human resources (HR) technology industry. Naomi has advised many large corporate clients on strategy and consulted with several generations of HR software vendors and outsourcing providers. Today she acts as an advisor to select organizations, including Workday. Visit her blog and follow her on Twitter @InFullBloomUS.)