The Total Cost of Ownership
The markets stink, the global economic mood is depressed, people aren’t spending money and every day the papers and Web news sites have new, bad news. Strange as it may seem, I’m excited. This is the ideal time for Software-as-a-Service.

Clark Newby
Annrai O'Toole
Andrew McCarthy
Aneel Bhusri
Mary Hayes Weier
Leighanne Levensaler
Stan Swete