The professional services industry is experiencing strong growth, yet new opportunities bring new challenges. Jeanne Urich, managing director at Service Performance Insight (SPI), discusses trends impacting the industry, the role of professional services automation (PSA), and what firms should expect from their PSA providers and solutions.
Dealing with rapid growth is the kind of problem most organizations want to have, but it also requires more resources to meet demand, including talent. Learn how Inalfa Roof Systems has changed its approach to supporting and growing its workforce.
2018 has been a tough year for many European retailers, yet some economic indicators suggest a more positive outlook on the horizon. Gonzalo Benedit discusses how retailers can deliver a consistent customer experience across all touch points, starting with their internal customers—the employees.
Attracting and retaining the best talent can be particularly challenging in the professional services industry, where firms are looking for people with unique skills and even security clearances. In this interview, Sarah St. Clair, vice president of people services at Booz Allen Hamilton, discusses the firm’s people-focused culture and how Workday helps support it.
Corporate culture means a lot more than ping pong in the break room and fresh doughnuts. Ashley Goldsmith, CHRO at Workday, identifies three common cultural scenarios and strategies for what to do about them.
Attracting, developing, and retaining the right talent can be a real struggle for midsize companies. This three-part blog series concludes by examining how organizations can improve their talent management strategy and how technology can help support it.
Organizations are moving from top-down hierarchies to networks, where employees tap their social ties to form project teams that deliver innovation and results. Learn more about this shift from talent executives at General Motors, the Bill and Melinda Gates Foundation, and Workday.
A firm’s biggest asset is its legal talent. Chief talent officers from Dechert LLP and Arnold & Porter Kaye Scholer LLP discuss how law firms can improve their approach to talent management, and why technology plays an important role.
A high-quality hire is someone who will thrive three roles from now, adding value to the company in the long-term. Today’s recruiting practices are not always conducive to identifying these candidates. By shifting our mindset, we can hire for current requisitions, future needs, and ultimately alter the course of the entire talent lifecycle.
Karen Minicozzi is vice president, human capital management product strategy, for the EMEA region at Workday. In this interview, she discusses the democratization of talent management, and why HR shouldn’t think about talent in isolation.
More people are no longer as focused on following a linear career path, and instead are looking for experiences across a variety of fields. Workday Chief People Officer Ashley Goldsmith shares some ideas for keeping employees motivated and engaged in this new era of work.
When it comes to a successful reinvention of HR, few companies have done it as well as Netflix. In this video, Patty McCord, former chief talent officer at Netflix and mastermind of the most famous slide deck on culture in recent business history, shares her thoughts on how to hire in a much more strategic way.
Success of the future finance function will come from having both the right technology, talent, and skillsets. Part two of this blog series explores the current readiness of finance teams for the future and how finance leaders can find and develop the talent they will need.
Workday executives and partners share their insights on the year ahead. They discuss how people leaders are renewing their focus on talent management and recruiting, the employee experience, and the important role technology and data will play in driving initiatives like workplace diversity.
In the first of a new video series, HR industry thought leader Josh Bersin talks about the next evolution in HR and how a greater emphasis on engaging and empowering people is key to organizational success.