We’re pleased to announce that for the fourth consecutive year, Workday has been recognized as a Leader in the Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises. We achieved a Leader position based on our ability to execute and completeness of vision, which we believe is a testament to our unyielding commitment to our customers, who use Workday Human Capital Management (HCM) to increase their agility, to react quickly, and to gain efficiencies across the employee life cycle.
As the business environment continues to transform rapidly, we are providing a breadth and depth of capabilities that enable our customers and future customers to lead in this changing world of HR. As our customer at Denny’s told us, “We needed somebody that could grow with us over time. We saw Workday had a vision for the future and an understanding of where they were going.”
Meeting Customers Where They Are
Around the globe and across industries, companies of all sizes use Workday to plan, execute, analyze, and extend in one system powered by machine learning. Our 98 percent customer satisfaction rating reflects our unwavering commitment to customer success. And success spans the spectrum of size, including some of the world’s most admired brands like Amazon, Citigroup, GE, and Target. More than 2,800 customers, including more than half of the Fortune 50 and 40 percent of the Fortune 500, use Workday. That translates into a community of 40 million workers who can rely on Workday to learn new skills, develop in their careers, and focus on moving their organizations forward.
Our ongoing investment in and approach to machine learning uniquely positions us to meet the demands of work as it evolves and adapts. Rather than focusing on machine learning as an app-by-app feature, we weave machine learning capabilities into the fabric of the underlying Workday platform. We believe this approach is the most beneficial for our customers because it delivers innovation that solves real-world business challenges. The Power of One—one source for data, one security model, one user experience, and one Workday community—enables this innovation, augmenting decision making for and serving insights to millions of workers through Workday applications.
Enabling the Changing World of Work
Our vision points to enabling customers in the future of work, where technology is changing every job, where alternative work arrangements become the norm, and where agility is key to survival. The future brings fluid organizations, non-linear careers, and more opportunities for workers. In support of this vision, skills have emerged as a critical data source for fueling the talent lifecycle.
We’ve invested in a number of new capabilities and products that are specifically designed for this changing world of HR. One example is Workday skills cloud, an award-winning, machine learning-powered universal skills ontology that helps organizations rationalize job skills data so that they can better understand how a person’s underlying skill set can move the business forward. Put simply, it enables business agility, an optimized employee experience, and the opportunity for talent to grow and develop at scale. It does this by enabling conversations about an organization’s existing skills and potential gaps.
“Workday’s single greatest benefit is its continuous innovation.”—Ferguson Enterprises
A changing world requires more fluid planning, acquisition, and development, so we’re building new capabilities around talent planning, talent marketplace, and augmented analytics that fuel the talent lifecycle to create a personalized, contextual worker experience. We know from our customers that the end user experience is critical. As our customer at Target explained to us, “We were looking for a solution to live around the team member, not around the HR organization.”
And we are quickly advancing development of Workday People Experience, which streamlines various workplace tasks and creates a simpler, more connected and engaging digital experience—powered by machine learning. “We were looking for a partnership with a company that is innovating and that is on a platform that is focused on user experience,” said Shamim Mohammad, senior vice president, chief information and technology officer at CarMax. “Workday is that company.”
We also continue to support more fluid workforce management expectations and dynamics. For example, to make it easier for employers to verify credentials—degrees, professional certifications, skills, and the like—and to help prospective employees share their credentials securely, we announced this summer that we’re setting out to build the world’s most advanced network of verified credentials, powered by a new blockchain-based digital credentialing platform.
Our close collaboration with our customers continues to inform our roadmap, helping us ensure that we’re solving today’s pain points and preparing for tomorrow’s disruption. These customers participate in the beginning stages of our product development, collaborating with us on product plans and going live on early versions of the product to provide feedback and guide product direction. The end result is a product tailored to what customers truly need.
“Workday’s single greatest benefit is its continuous innovation,” our customer at Ferguson Enterprises told us. “The continued investment in innovation from Workday is ensuring future possibilities beyond the business processes that we have today and ensuring we can take our business to the next level tomorrow.”
The Workday Vision
The world of technology doesn’t stand still for a minute, and neither do we. As change itself becomes the only thing we know won’t change, Workday is focused on making sure our customers have an HR function that keeps pace with their needs. Thank you to the more than 2,800 organizations that have selected Workday HCM to enable faster, more data-driven workforce decisions.